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Customer Service Training - Technical Support

CPD Accredited | 20-in-1 Premium Bundle | 20 PDF Certificates + 1 Hard-Copy Certificate | Tutor Support

Skill Up

Summary

Price
£100 inc VAT
Or £33.33/mo. for 3 months...
Study method
Online
Duration
103 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
200 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
  • Certificate of completion - £9.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Add to basket or enquire

Overview

✿ 20 in 1 "Customer Service Training - Technical Support" Bundle ✿

» FREE PDF & Hard Copy Certificate + FREE Exam + Tutor Support «

Do you want to start a Customer Service career or simply learn more about it?

Welcome to the gateway of enhancing your service expertise with our dynamic Customer Service Training - Technical Support bundle. Delve into a transformative journey where every interaction becomes an opportunity to excel. In today's competitive landscape, mastering customer service is not just a skill; it's a strategic advantage. Through immersive learning experiences and engaging content, we invite you to unlock the secrets of exceptional customer service, fostering long-term relationships and brand loyalty.

Standout features of Customer Service Training from Skill Up:

  • Accredited by CPD, CiQ & CPD Group
  • 20 Free PDF Certificates
  • 1 Hard Copy Certificate
  • Free Assessment
  • 24/7 Learner Support

Industry experts design the Customer Service Training - Technical Support bundle training so that you can pick subject-matter specialist’s brains. Enrolling in this Customer Service Training - Technical Support bundle gives you access to a professionally designed curriculum and furthers your career in Customer Service.

This Customer Service Training Bundle Consists of the Following Courses:

  • ➽ Course 01: Win Customers Efficiently: Customer Service Diploma
  • ➽ Course 02: Phone-Based Customer Service
  • ➽ Course 03: Customer Relationship Management
  • ➽ Course 04: Customer Service Skills Complete Training
  • ➽ Course 05: Know Your Customer (KYC)
  • ➽ Course 06: Patient Customer Service Training
  • ➽ Course 07: Customer Service for Hospitality
  • ➽ Course 08: The Secrets of Body Language
  • ➽ Course 09: The Formula to Talk with Strangers
  • ➽ Course 10: Effective Communication Skills
  • ➽ Course 11: Level 2 Effective Minute Taking Course
  • ➽ Course 12: Sales: Psychology of Customers
  • ➽ Course 13: Public Speaking and Presentation Skill Course
  • ➽ Course 14: Customer Service - Advanced
  • ➽ Course 15: Working Effectively Across Cultures
  • ➽ Course 16: Level 3- Public Relation Course
  • ➽ Course 17: Assertiveness and Self Confidence Development
  • ➽ Course 18: Using Mindfulness at Work for Productivity
  • ➽ Course 19: Sales Training
  • ➽ Course 20: Office Skills

Enroll now for a successful Customer Service career!!

Learning Outcome of Customer Service Training - Technical Support:

  • Get the basics to in-depth knowledge about Customer Service
  • Master effective communication techniques for delivering technical support.
  • learn more about how to give phone support.
  • Learn the skills you need to advance your profession by taking this Customer Service
  • Address workplace anxiety and stress, and develop positive psychology
  • Improve your ability to handle stakeholder relationships, production, sales negotiations, company risks, and crises.

CPD

200 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Our Customer Service Training bundle offers a comprehensive exploration of customer interactions, communication strategies, and problem-solving techniques.

Experts with years of Customer Service expertise have created the curriculum for this bundle. This bundle is lively and well-paced to assist you in quick learning.

Here is the course curriculum for the primary Title Course in this bundle:

➽ Course 01: Win Customers Efficiently: Customer Service Diploma

  • Module 01: An Introduction to Customer Service
  • Module 02: What Are the Key Skills That Can Help Us Provide Good Customer Service?
  • Module 03: Serving Customers Using Social Media Platforms
  • Module 04: Building a Rapport in Social Media
  • Module 05: Building Customer Relationships
  • Module 06: Adopting Language Techniques
  • Module 07: Improving Your Customer Engagement
  • Module 08: Evaluating Your Customer Experience
  • Module 09: Providing Ethical Customer Service

----------and 19 more Courses----------

_____________________________________________________________________________________________

Our Learner's Top Reviews:

  • Varsha Sivamohan - “It was a great experience. The course was jampacked with excellent information. And when I needed help, Skill-up helped me with technical problems instantly. Fast feedback.”
  • Charlie Anderson- “The support team was FANTASTIC!!! Very quick to respond and even though I was nervous as I am not good at tests, they made me feel comfortable. I am very grateful for the support”
  • Aarini Sinha - “Amazing workshop. Very informative for the freshers like me. Learned a lot of things about digital marketing. I'm really thankful”.

Over 100+ glowing reviews.

_____________________________________________________________________________________________

Assessment

After completing all the modules of the Customer Service, your learning will be assessed by an assignment or multiple-choice based exam. You may choose to participate in a Mock Exam before attending the Customer Service bundle completion Final Exam with no extra cost.

Who is this course for?

This course is open to anyone with an interest in Customer Service Training - Technical Support.

If you want to excel in this field and stand out in your future job, grab this bundle NOW!

Requirements

Since no prior knowledge or experience is required.

Take your time to finish this Customer Service Training - Technical Support bundle, and there is no deadline for the Bundle.

Career path

This Customer Service Training - Technical Support bundle will help you to get a job in this industry. Such as:

  • Customer Service Representative: £18,000 - £24,000
  • Sales Support Specialist: £20,000 - £28,000
  • IT Support Specialist: £20,000 - £30,000
  • Technical Support Engineer: £25,000 - £35,000
  • Help Desk Analyst: £20,000 - £28,000
  • Service Desk Technician: £22,000 - £32,000

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

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Certificates

Certificate of completion

Digital certificate - Included

This Customer Service Bundle comes with FREE CPD Accredited PDF certificates, making this bundle an excellent value for money.

Certificate of completion

Hard copy certificate - £9.99

Receive a free CPD Accredited Hard Copy certificate just for the Title course. The CPD Accredited Hard Copy certificate for additional courses can be ordered separately for £9.99 per copy. The delivery fee for the hardcopy certificates, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.

Reviews

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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